We'd like to believe that everyone will be very pleased with their purchase from us, however we realize sometimes there are exceptions. We wish our customers to be 100% satisfied shopping with us.
If for some reason you'd like a refund, let us know. We'll be glad to refund the amount for your purchase minus the S&H cost as soon as we receive it back in the same condition as sent. All refund requests must be made within 10 days of receiving the item purchased using support@silkorchidgallery.com.
We apologize for not being able to refund shipping charges, if we did we would need to charge higher prices for our items.
